FAQ
Frequently asked questions
Clear answers about battery swapping, charging, safety, and ownership.
01How does the KARITEK battery-swapping system work?
Go to a KARITEK Swap Station, return your depleted battery, and receive a charged one in minutes.
02How long does a battery swap take?
A battery swap typically takes less than three minutes.
03Do I always receive a fully charged battery?
Yes. Batteries provided at a KARITEK Swap Station are charged and inspected for safety and performance.
04How much do I pay when swapping a battery?
You pay for the difference in charge used. For example, returning a battery with 20% charge means paying for the 80% consumed.
05Can I charge my battery at home?
Homeowners with an existing solar system can use an approved charger; KARITEK can advise on expansion but does not perform or take responsibility for that work. Regular drivers can swap batteries at a station.
06How far can I ride on a fully charged battery?
Range depends on the motorcycle, rider, terrain, and riding style. A full battery is designed to support many everyday trips.
07Are KARITEK batteries safe?
KARITEK batteries use a Battery Management System designed to protect against overcharging, overheating, short circuits, and excessive discharge.
08What happens if my motorcycle is stolen?
Use the mobile app to track its GPS location, remotely disable it when available, and report the theft to help authorities.
09Can I use any battery at a KARITEK Swap Station?
No. Stations accept genuine KARITEK batteries compatible with your motorcycle model.
10What happens if a battery is damaged or not returned?
Homeowners own the battery they purchase. Regular drivers must take reasonable care of rental batteries. Under KARITEK's Terms and Conditions, intentional damage, loss, or non-return may result in replacement charges and suspension from the network.